Refund Policy

Refund Policy

At ZYCANTA STORE, we want you to be completely satisfied with your purchase. Please read our refund policy carefully.

Refund Eligibility

  • Refund request must be made within 3 days of receiving the order
  • Product must be unused and in original condition
  • Product must be in original packaging
  • Damaged or defective products are eligible for full refund

Non-Refundable Cases

  • Product has been used or damaged by the customer
  • Refund request made after 3 days of delivery
  • Change of mind after delivery

Advance Payment

Please note that an advance payment of Rs. 300 is required at the time of order confirmation. This advance is non-refundable in case of cancellation after order is dispatched.

Refund Process

  • Contact us on WhatsApp or Email with your order details
  • Our team will review your request within 24 hours
  • If approved, refund will be processed within 3-5 business days

Contact Us

For any refund queries, reach us at: zycantastore@gmail.com