Return Policy
Return Policy
At ZYCANTA STORE, your satisfaction is our priority. If you are not happy with your order, here is how our return process works.
Return Conditions
- Return request must be made within 3 days of receiving the order
- Product must be in original, unused condition
- Product must be returned in original packaging
- Returns are accepted for damaged, defective, or wrong items only
Non-Returnable Cases
- Product has been used or opened
- Return request made after 3 days of delivery
- Minor color or size difference due to screen display
- Change of mind after delivery
Advance Payment Note
The Rs. 300 advance paid at order confirmation is non-refundable if the return is not due to our fault (wrong/damaged item).
How to Return
- Contact us via WhatsApp or Email within 3 days of delivery
- Share your order number and photos of the product
- Our team will review and respond within 24 hours
- If approved, ship the product back to our address
- Replacement or refund will be processed within 3-5 business days
Contact Us
For return queries: zycantastore@gmail.com