Contact information

Contact Information

At ZYCANTA, we value your privacy and aim to provide transparent communication. Below is how we handle your contact details and how you can reach us:

1. Collection of Contact Details

To process your orders and provide updates, we collect your name, shipping address, active phone number, and email address. This information is strictly used for:

  • Order confirmation calls/WhatsApp messages.

  • Requesting the Rs. 300 security deposit for order verification.

  • Courier tracking and delivery updates.

2. Data Security

Your contact information is never sold or shared with third parties, except for our official courier partner (Leopard Courier) to ensure your parcel reaches your doorstep.

3. Support Channels

For any queries regarding your order, shipping, or returns, you can reach out to our official support channels:

  • Customer Support (WhatsApp): 03294160951

  • Email Support: zycantastore@gmail.com

  • Operating Hours: Monday to Saturday (10:00 AM – 7:00 PM)